1. Introduction
This privacy policy ("Policy") describes how Befilo Ltd. ("Befilo Ltd.", "we", "us" or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the thebespokejoinery.co.uk or befilo.co.uk website and any of its services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
2. Data Controller and Hosting Service Provider
Data Controller: Name: Befilo Ltd. Registered seat: 17 Dencliffe Church Rd, Ashford, Middlesex, United Kingdom, TW15 2PF Company registration number: 14199130 Phone: +447 948 906 069 Central e-mail address: hello@befilo.co.uk Company registry kept by: Companies House
Hosting Service Provider: Name: SiteGround Hosting Ltd. Registered seat: 3rd Floor, 11-12 St. James's Square London SW1Y 4LB Company registration number: 09348602 e-mail: legal@siteground.com
3. Collection of Personal Information
We receive and store any information you knowingly provide to us when you fill any online forms on the Website. When required, this information may include your email address, name, or other Personal Information.
4. Use and Protection of Collected Information
Any of the information we collect from you may be used to personalize your experience; improve our Website; improve customer service and respond to queries and emails of our customers; send newsletters; run and operate our Website and Services. Befilo Ltd. guarantees that your Personal Information will not be disclosed to any third parties unless required by law or with your explicit consent.
5. Cookies
The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our Website and Services. You have the ability to accept or decline cookies.
6. Email Newsletters
If you choose to opt in to our email newsletters, you will receive periodic emails from us. You are required to provide explicit consent by ticking the box stating "I accept the privacy policy". We may use a third-party email marketing service to deliver these emails.
7. Third-Party Services
We use third-party analytics services (Google Analytics and Microsoft Clarity) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Website and internet usage.
8. Managing Cookies
We only set analytics and marketing cookies after you agree to them in our cookie banner. Strictly necessary cookies, including the one that remembers your choice, are always set. You can change or withdraw your consent at any time with the "Cookie settings" link at the bottom of every page. The table below lists every cookie we use, who sets it and how long it lasts.
Microsoft Clarity (Microsoft Corporation, USA) shows us how visitors use our pages and runs only after you consent to analytics. Its cookies (_clck, _clsk) are listed in the table below and are deleted when you withdraw consent. See Microsoft's privacy statement.
You can manage cookies through the settings of your web browser. You can choose to block cookies or alert you when cookies are being sent to your device. If you choose to disable cookies, some areas of our Website may not work properly. For detailed instructions on how to manage cookies on various browsers, please follow the relevant link below:
Google Chrome
Mozilla Firefox
Microsoft Edge
Safari
Opera
Please be aware that disabling cookies may affect the functionality of the Website and could mean that certain features do not work as intended.
9. Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page.
10. Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
11. Contacting us
If you have any questions about this Policy, please contact us at hello@befilo.co.uk
This document was last updated on September 17, 2026.